Terms of Service

  1. General
    1. This is the most recent Terms of Service agreement as of July 15th, 2017.
    2. Any changes we make to these terms will be effective immediately upon posting. Your continued use of the website after such posting shall be deemed to constitute acceptance by you of the changes.
    3. Any further changes alter and replace all previous agreements.
    4. We reserve the right to typing errors on this website.
    5. If there are any contradictions with anything that has something to do with our website, and/or our Terms Of Service, the Terms Of Service rules are always right and applicable. So even if another page on our website states something that is contradictory to our Terms Of Service, the information the Terms of Service will take precedence.
  2. Service
    1. This website will only be used for marketing and research purposes.
    2. You will not upload or exploit the service for the promotion or content that includes nudity or any material that is not accepted, suitable or illegal.
    3. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AVAILABLE” BASIS. We are not responsible for any consequence of your use of the service.
    4. You are unable to monitor private accounts and actions performed by private accounts. If account became private after the start of tracking you will only get actions performed while account was public. You don’t have the right to claim a refund in this case.
    5. User monitoring report contains some 30%-95% actions performed, rate may vary depending on certain account. If you believe it’s less that 30%, contact support, they will find a suitable solution. You don’t have the right to claim a refund in this case.
    6. You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this Service.
  3. PayPal and credit card processing
    1. You agree that upon purchasing any of our products that you clearly understand and agree what you are purchasing. You agree not to file a fraud complain and/or a dispute via PayPal, CloudPayments, Credit card company, or Bank.
    2. If you move to submit such a complaint or a dispute we reserve the right to ban your IP address from our website and you allow us to take legal actions against you. We also reserve the right to remove your account on our website along with any purchased materials.
    3. You agree that you are NOT eligible for partial or full refund for service interruption, failure or anything else unless we fail to deliver your order at all.
    4. When you make any purchase on our website you agree to PayPal and CloudPayments Terms of Service and state to not break any of their rules.
  4. We use public statistics to measure the results of our monitoring, that said your private list of action may be different, since some of them never showed to public. You agree to use our statistics.

Refund policy

Since Snoopreport is offering non-tangible irrevocable goods we do not issue refunds once the report is delivered and available at your dashboard. Upon making any purchase on our website you state that you understand this.

You are eligible for a refund only in certain cases the full list of which is listed below:

We DO honor requests for the refund on the following reasons:

  1. If we continuously fail to deliver the product. The process of delivering reports can be slow and take longer than you expect - this does NOT make you eligible for a refund. Please contact our support team, and if we fail to deliver the equal amount of monitoring time to your Snoopreport balance at least 5 more times you can submit a refund request. It should be submitted in written form within 7 days from the order placing date. Otherwise the campaign will be considered completed.
  2. Product not-as-described: such problems should be reported to our support team within 7 days from the date when the purchase was made. You have to support your claim with clear evidence that the delivered product is not what described on the website. Claims which are based merely on the customer’s false expectations or wishes are not honored.

Our support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from us.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order and to identify you. We will not sell or redistribute your information to anyone.

Support & contacts

Our support is always happy to help you on the Support users or these Terms of Use, please email us: support@snoopreport.com